Last updated: January 2026

1. Who We Are

NeuroKai CIC is a Community Interest Company registered in England and Wales (company number 16490203). We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: NeuroKai CIC
Contact: jamal@neurokai.co.uk

2. What Data We Collect

We may collect the following types of personal data:

• Identity data: name, username
• Contact data: email address, phone number
• Technical data: IP address, browser type, operating system, referring URLs
• Usage data: how you use our website and services
• Marketing data: your preferences for receiving communications from us

3. How We Collect Your Data

We collect data through:

• Direct interactions (when you sign up for early access, attend events, or contact us)
• Automated technologies such as cookies and similar tracking technologies
• Third parties such as analytics providers

4. How We Use Your Data

We use your personal data to:

• Send you information about early access, launches, and updates
• Respond to enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (only where you have given consent)

5. Legal Basis for Processing

We rely on the following lawful bases:

• Consent: for marketing emails and optional data collection
• Legitimate interests: for analytics and improving our services
• Legal obligation: where required by law

6. Data Sharing & Third Parties

We do not sell your personal data. We may share it with:

• Service providers who assist us in operating our website and services (e.g., email platforms, analytics)
• Legal and regulatory authorities where required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy. Early access sign-up data is retained until you unsubscribe or request deletion. After that, it will be securely deleted.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure ("right to be forgotten")
• Object to processing
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at jamal@neurokai.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

Last updated: January 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to website owners about how their site is being used.

2. How We Use Cookies

NeuroKai uses cookies on our website to:

• Ensure the website functions correctly
• Remember your preferences and settings
• Understand how visitors use our site (analytics)
• Improve the performance and user experience of our website

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or filling in forms.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

4. Managing Cookies

You can control and manage cookies in a number of ways:

• Browser settings: Most browsers allow you to refuse or delete cookies. Visit your browser's help section for instructions.
• Third-party tools: You can use tools such as the IAB's opt-out platform or browser extensions to manage tracking preferences.
• Our cookie banner: When you first visit our site, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.

Please note that restricting cookies may impact the functionality of our website.

5. Third-Party Cookies

We may use third-party services such as Google Analytics which set their own cookies. These services have their own privacy policies, and we encourage you to review them.

6. Changes to This Policy

We may update our Cookie Policy periodically. Any changes will be posted on this page with an updated date.

7. Contact Us

If you have any questions about our use of cookies, please contact us at: jamal@neurokai.co.uk